Subject: RE: unsubscribe
From: Matt.Wilkie (Matt.Wilkie@gov.yk.ca)
Date: Mon Dec 13 1999 - 17:56:04 CST
>Old problem. This who do this are greenhors and simply not know what
>they are doing. I think that best way is to put proper info at
>and of any message sent by listserver.
A sensible option, which probably makes an impact on the total
number of improper unsubsribes, but it will not stop them
altogether. You still need something like a script using regular
expression searches to block and/or autorespond to msgs with
'unsubribe' in the first so many bytes of the message. Of
course this isn't fail safe either, but it helps.
After people see the same thing, or something that looks the
same many times in a row, they just don't read it anymore. I
don't think the problem will ever disapear. The best thing to
do is to email the unsubcriber, and inform politely them
in a concise a manner as possible the proper procedure for the
list in question. It needs to be concise because they already
have the 3 or 4 screen usage message sent by the listserver
at sign up; they didn't read it or didn't understand it
already or you wouldn't be seeing the message in the first
place. Education is the only cure, and that takes time.
'kay, I'll step off my soapbox now.
-matt
This archive was generated by hypermail 2b25 : Mon Dec 13 1999 - 18:16:13 CST