BugClosedNoInformation

From AbiWiki

Bugzilla: Bug Closed--No Information

Sometimes we see Bugs where the reporter apparently assumes we are mind readers. We are, of course, but for some obscure reason, only sexual fantasies and pin codes carry properly through the ether. So when we get a Bug report in one of the below categories, we simply have to give up and close the Bug as INVALID. However, all is not lost: simply add the missing bit of information and reopen the Bug!

• I have a document that fails to load / crashes AbiWord when I try to load it: we will need the document to reproduce the problem (attach it to the Bug report). We realize that some documents cannot be disclosed for one reason or another, but if it is possible to send it to a single developer at least, please make a note of this in the Bug, and hopefully one of the developers will ask for it and look at the problem.

• crashed!: yeah, it probably did. But if you can't tell us more, it's really not a useful piece of information. We need to know what you did, which version of you used, what operating system you use, etc. etc.

See also the Bug Policy